A personalised approach

Legacy Funerals mortuary and crematorium manager Taina Savage is caring, light-hearted and dedicated to her job. She’s the kind of person you would want to take care of your loved one.

And she’s a high achiever - not only did she get a full scholarship to study in Hawaii, she spent time playing for the New Zealand women’s volleyball team and topped her New Zealand classes when studying embalming.

She works behind the scenes at Legacy Funerals, getting the deceased prepared for the funeral, service or cremation and has an eye for details.

“An easy way to think about my job is that funeral directors take care of the living – their job is to arrange the funeral with the family. My job as mortuary manager is to take care of the deceased.

“Funeral directors are the ones that people will predominantly see out the front, within the funeral and driving the hearse, Embalmers and crematorium operators deal with the other side, making sure people’s loved ones are in good hands and well looked after for the service.”

She understands what a family is going through when they come to make decisions about a loved one and says the team at Legacy are committed to providing a service that is as unique as the life they are celebrating.

“We’re all so different and yet for so many funerals, they’re all exactly the same,” she says.

“Our whole focus is about making it about the individual person and what they were interested in.

“We’re always trying to personalise the service. If the person was younger or loved going out for a drink, why aren’t we organising an evening or night service? If that’s the time they were out and happy, let’s have a night service. Or change the location – have it down at the beach or on the farm or wherever they would have spent their time.

“We try to guide people to take the time to say goodbye and grieve.”

And as time and traditions change, so should how we view and celebrate the end of a life.

“We’re slowly steering away from men always being in a suit and women always being in their best frocks. We try to suggest that loved ones are dressed in what they would be most comfortable in, what they would normally wear,” says Taina.

“If, for example, we are looking after a farmer, the family might want to put him in a suit because that’s ‘what you do’ for a funeral, but that’s not what he would have worn.”

Legacy Funerals is proud to be leading the industry in professional, personalised funeral services and offer everything you could need, from a chapel, catering lounge, on-site crematorium and more. They are also owned by Legacy Trust and gift profits back into the community.

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